What KlevaBook doesn't do
If you can’t find one of these, it isn’t hiding. KlevaBook doesn’t do it.
Clients can’t be deleted
There is no way to delete a client. Clients are kept for your records and because they are linked to Square. If a client is in your list twice, merge them instead (see the Clients guide). To stop someone booking online, turn off Online booking on their card.
No bulk cancel
You can’t cancel a whole day, or every appointment for one person, in one step. Cancel one appointment at a time. A visit or a standing appointment can be cancelled together (you get that choice when you cancel). If a person is away, add their time off, then move or cancel the existing appointments one by one.
No “closed” switch for one date
There is no salon-wide closed day. Add time off for each person for that date instead. See the hours guide.
Time off doesn’t cancel appointments
Days off and blocked time never cancel or move bookings that already exist, and KlevaBook doesn’t warn you. Check the Calendar for that date.
Cancelling doesn’t text the client
Cancelling from the calendar sends no text to the client. Declining a request can text them.
Checkout and payments happen in Square
KlevaBook doesn’t take payment, run a till or print receipts. Check clients out in Square. Gift cards are sold in Square too. The Booking page › Menu tab can link clients to a page where you sell them.
No payroll or commissions screen
There is no payroll, tips or commission screen. Reports shows booked revenue by week or month, not pay. Use your payroll tool for staff pay.
No marketing texts or email campaigns
KlevaBook only sends texts about a booking: waitlist offers, confirmations, card links, forms and request answers. You can see and reword them under Booking settings › Texts. There are no promotions, newsletters or bulk messages. Use Square or another tool for those.
No reports on the booking page yet
Booking page › Insights is empty for now.
No embedded booking widget
You can share a link or QR code, but you can’t embed the booking page inside your own website yet. A “Book now” button that opens your link works.
You don’t send changes to Square by hand
When Square sync is set to Automatic, new, moved and cancelled appointments, and your menu, go to Square on their own. Only in Manual mode do you press buttons on the Square sync screen (Push to Square, Send menu to Square). See the Square guide.
Kleva Assist makes no deletes or bulk changes
Kleva Assist never deletes anything and never changes many things at once, and it changes nothing until you press Confirm. See the Kleva Assist guide.