Kleva Assist, your in-app helper

Kleva Assist is the helper inside KlevaBook. When it is switched on for your salon, open Help & Assist in the menu under your name at the bottom of the sidebar.

What it does

• Answers how-to questions and links you to these help pages.
• Looks things up in your own data, such as your team or your services.
• Makes changes, only after you press Confirm. Before any change it shows a card saying exactly what will change. Nothing happens until you press Confirm, and Cancel drops it.
• Works as you. It can see and change only what your role can in KlevaBook. A front desk, for example, can’t change services or the team through it, just as those screens are hidden for them.
• Sends a problem or an idea to the Kleva team. It shows a card first. They reply by email.

What it never does

It never deletes anything and never makes bulk changes, such as cancelling a whole day. If you ask, it tells you where to do it yourself, or offers to send a note to the team.

Memory

It keeps a short note about what you asked, so you don’t repeat yourself. Open its ⋯ menu to see the note and clear it.

Monthly limit

Each business has a monthly usage limit. When it’s reached, Kleva Assist stops answering and shows help links and the option to send a note to the Kleva team.